Reserved tickets (purchased either online or through our Business Office) will be held at the station ticket window and are to be picked up at the ticket window upon your arrival.

Reserved tickets must be picked up at least 15 minutes prior to departure. If reserved tickets are not picked up 5 minutes prior to departure, we reserve the right to make those seats available for walk-up passengers, and your reservation will be considered "unclaimed." Unclaimed tickets are non-refundable.

Requests for cancellations and/or changes to online orders must be received in our Business Office by calling 302.998.1930 at least 48 hours prior to the day of your train ride. Cancellation policies are strictly enforced. Our office is not open on Saturdays, Sundays and holidays.

If you would like to add people to a reservation after making the initial reservation, please call our Business Office to have the additional people seated with your group. If you are planning to meet other families on the train and want to sit together, you can let us know when you make your reservation online.

Membership in Historic Red Clay Valley Inc., (HRCV) the non-profit owner and operator of the Wilmington & Western Railroad, gives you and your family discounted fares on some of our most popular events. You can also receive discounts on Gift Shop purchases and Caboose Rentals, depending on your level of membership. Learn more about the benefits of becoming a member.