CAN I EAT OR DRINK ON THE TRAIN?
Yes. You can bring food and drink on the train. You can also purchase hot dogs, drinks and snacks at our Meal Depot inside Greenbank Station.
CAN I SMOKE ON THE TRAIN?
No. Smoking is not permitted anywhere on the train, in the station or in the Red Clay Valley Visitor's Center.
ARE THERE RESTROOMS AT THE STATION OR ON THE TRAIN?
Yes. There are restrooms at Greenbank Station and on each of our coaches and cabooses. There are no restrooms at the picnic groves.
DO YOU OPERATE IN INCLEMENT WEATHER?
Yes. All trains operate rain or shine. However, we may cancel operations if severe weather, such as a blizzard, hurricane, tornado, etc., presents a danger to our crew and passengers. In these rare cases, we will post a notice on the homepage of this website and on our office telephone line stating that we have cancelled operations.
ARE THE COACHES CLIMATE-CONTROLLED?
During the colder months, our coaches are heated with steam from the locomotive. However, they are not air-conditioned. Coach and caboose windows do open, and our "open-air" car is available during the warmer months, and is often the preferred seating location on hot and humid days.
ARE THE TRAINS AND BUILDINGS HANDICAPPED ACCESSIBLE?
We have limited accessibility for handicapped persons. All buildings have wheelchair ramps and we have a wheelchair lift to board the train. However, train doorways are only 24 inches wide and there is not much room for wheelchair storage on the train. Also, there is no wheelchair lift available at our Mt. Cuba Picnic Grove or in Hockessin.
WHEN IS THE BUSINESS OFFICE OPEN?
Our Business Office is open Monday to Friday, 9AM to 4PM. The Office is closed on weekends and holidays.
CAN I ORDER TICKETS OVER THE PHONE OR ONLINE?
Click the Schedule & Tickets link to begin the reservation process. You can also continue to make reservations over the phone by calling our Business Office during normal business hours.
WHEN DOES GREENBANK STATION OPEN?
The Greenbank Station property opens 1 hour before the first departure of the day.
WHEN SHOULD I ARRIVE AT GREENBANK STATION?
We ask that you arrive no later than 30 minutes prior to your departure. This will give you ample time to purchase tickets, browse our Gift Shop and grab a bite to eat at our Meal Depot inside Greenbank Station. The Meal Depot is not open on every operating day.
DO YOU HAVE A MUSEUM?
The Friends of Brandywine Springs Park staff the Red Clay Valley Visitor's Center, located on the Greenbank Station property. The Museum features displays on the railroad, Brandywine Springs Park and the Red Clay Valley region. There is no charge for Museum admission. The Museum is only open on select operating days.
DO YOU OFFER LOCOMOTIVE CAB RIDES?
Yes. You must make advanced reservations to ride in the cab of our diesel or steam locomotive. The cab rider must be at least 18 years of age and must sign a liability release prior to the ride. There is a premium charge to ride in the cab. Call our Business Office for details.
CAN I RENT YOUR STATION OR TRAINS FOR A PRIVATE FUNCTION?
Yes. We do offer station and train rentals year-round. You can rent a caboose, coach, or the entire train (with your choice of steam or diesel power) for any event. Please see our Charters & Rentals section for more info on renting the station and train, or our Caboose Birthday Party section for caboose rentals.
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